CHOCOLATES SPA • SALON

116 DOUGLAS BLVD, ROSEVILLE, CA 916.772.1993

Chocolates Spa Salon Policies

24-HOUR CANCELLATION

We respectfully require a 24-HOUR CANCELLATION notice as charges may be applied. If you are a "NO-SHOW" with a gift certificate it automatically becomes null and void in our system.

RETURNED CHECKS

We apply a $25.00 service fee on all returned checks and require full payment of check and service fee in the form of cash or credit card only. Payment is due within thirty (30) days of the returned check. If it is not paid within the thirty (30) days it will cost an additional $25.00 every month thereafter .

LATE ARRIVALS

Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full service charges applied, so as to not inconvenience other guests. We regret that late arrivals will not receive an extension of service. However, we will make every effort possible to provide the full amount of service.

ADDITIONAL POLICIES

~All new guests should arrive 15 minutes prior to your first scheduled appointment to allow for new client paperwork.

~ We ask that all cell phones and other electronic devices be turned off during your stay with us.

~ To assist in keeping a calm environment, children are not allowed in the salon or spa unless receiving a service.

~ Unless otherwise noted, gratuity is not included in services and package prices or gift certificates.

~ Returns or exchanges are permitted within 14 days of purchase. Make-up is non-returnable. No exceptions.